Legal document
Terms
Last updated 7/8/2026
# Terms of Service
Effective Date: July 7, 2026
Welcome to TrustFreeway ("TrustFreeway," "we," "our," or "us").
These Terms of Service ("Terms") govern your access to and use of the TrustFreeway website, applications, APIs, software, and related services (collectively, the "Services").
By creating an account, accessing, or using TrustFreeway, you agree to be legally bound by these Terms. If you do not agree, please do not use our Services.
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1. Eligibility
To use TrustFreeway, you must:
- Be at least 18 years of age.
- Have the legal authority to enter into binding agreements.
- Provide accurate and complete registration information.
- Comply with all applicable federal, state, provincial, and local laws.
Businesses creating accounts represent that the individual registering has authority to act on behalf of the organization.
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2. Our Services
TrustFreeway provides technology that helps transportation companies improve carrier verification, compliance workflows, and business transparency.
Our Services may include:
- Carrier onboarding
- Broker verification tools
- Fleet verification
- Driver verification
- Document management
- OCR document processing
- Insurance verification
- Equipment verification
- Vehicle verification
- VIN verification
- Compliance monitoring
- Expiration tracking
- Permission-based integrations
- API services
- Telematics and ELD integrations
- Transportation intelligence tools
TrustFreeway provides technology to assist decision-making. Final business decisions remain the responsibility of our customers.
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3. User Accounts
Users are responsible for:
- Maintaining accurate account information.
- Protecting login credentials.
- Keeping passwords confidential.
- Promptly notifying TrustFreeway of unauthorized account activity.
You are responsible for all activities occurring under your account.
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4. Customer Data
Customers retain ownership of the information they upload or authorize through connected systems.
By using TrustFreeway, you grant us a limited right to process, store, and display your information solely for the purpose of providing our Services.
Your data remains your property.
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5. Third-Party Integrations
TrustFreeway may integrate with third-party platforms, including telematics providers, ELD providers, compliance services, mapping services, payment providers, and identity verification providers.
Examples may include:
- Motive
- Samsara
- Geotab
- Omnitracs
- Verizon Connect
- Platform Science
- Other authorized providers
These integrations are performed only after authorization by the customer.
TrustFreeway is not responsible for:
- Third-party platform availability.
- API changes.
- Service interruptions.
- Data accuracy supplied by third parties.
- Third-party security practices.
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6. Acceptable Use
Users agree not to:
- Access information without authorization.
- Attempt to bypass security controls.
- Reverse engineer the platform.
- Upload malicious software.
- Use automated tools to abuse the Services.
- Misrepresent business identity.
- Upload fraudulent documents.
- Violate transportation laws.
- Infringe intellectual property rights.
- Interfere with other users.
Any misuse of TrustFreeway may result in immediate account suspension or termination.
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7. Verification Disclaimer
TrustFreeway provides tools designed to assist carrier verification and operational transparency.
However:
- Verification does not guarantee legitimacy.
- Verification does not eliminate fraud.
- Verification does not replace due diligence.
- Verification should not be interpreted as legal, financial, insurance, or regulatory advice.
Customers remain responsible for evaluating all business relationships.
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8. Accuracy of Information
Much of the information displayed by TrustFreeway originates from customers or authorized third-party integrations.
While we strive to maintain accurate information, we cannot guarantee:
- Completeness
- Accuracy
- Timeliness
- Availability
- Continuous updates
Users should independently verify important business decisions.
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9. Intellectual Property
All TrustFreeway software, branding, logos, graphics, website content, source code, APIs, documentation, and technology are owned by TrustFreeway or its licensors.
Users may not copy, modify, distribute, or reproduce any portion of the Services without prior written permission.
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10. Privacy
Your use of TrustFreeway is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how information is collected, processed, and protected.
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11. Availability
We strive to provide reliable services but cannot guarantee uninterrupted availability.
Maintenance, upgrades, technical issues, or third-party service interruptions may occasionally affect platform availability.
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12. Fees
Certain TrustFreeway services may require a paid subscription.
Applicable pricing, billing terms, and renewal conditions will be presented before purchase.
Unless otherwise required by law, fees are non-refundable.
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13. Suspension & Termination
TrustFreeway may suspend or terminate accounts that:
- Violate these Terms.
- Engage in fraudulent activity.
- Misuse the platform.
- Attempt unauthorized access.
- Violate applicable laws.
Users may discontinue using the Services at any time.
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14. Disclaimer of Warranties
TrustFreeway is provided on an "AS IS" and "AS AVAILABLE" basis.
To the maximum extent permitted by law, TrustFreeway disclaims all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy
- Reliability
- Availability
We do not guarantee that the Services will always be uninterrupted or error-free.
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15. Limitation of Liability
To the fullest extent permitted by applicable law, TrustFreeway shall not be liable for any:
- Indirect damages
- Incidental damages
- Special damages
- Consequential damages
- Lost profits
- Lost business opportunities
- Lost revenue
- Data loss
This limitation applies even if TrustFreeway has been advised of the possibility of such damages.
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16. Indemnification
You agree to defend, indemnify, and hold harmless TrustFreeway, its affiliates, employees, officers, and partners from any claims, damages, liabilities, or expenses arising from:
- Your use of the Services.
- Your violation of these Terms.
- Your violation of applicable law.
- Your infringement of third-party rights.
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17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate state or federal courts located within Wyoming unless otherwise required by applicable law.
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18. Changes to These Terms
TrustFreeway may update these Terms from time to time.
When changes are made, the updated version will be published on this page together with a revised Effective Date.
Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
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19. Contact Us
If you have questions regarding these Terms of Service, please contact us.
TrustFreeway
📧 support@trustfreeway.com
🌐 https://trustfreeway.com
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# Our Commitment
TrustFreeway was founded with one purpose:
To build a safer, more transparent, and more trusted freight industry through secure technology, responsible innovation, and permission-based verification.
By using TrustFreeway, you become part of that mission.
Thank you for choosing TrustFreeway.