Before invite
FMCSA and profile checks
Broker carrier security
Qualify carriers, control setup packets, verify drivers and trucks, monitor ELD and driver app locations, and protect pickup details before a load moves.
Before invite
FMCSA and profile checks
Before setup
Broker packet and COI controls
Before dispatch
Carrier score and relationship status
Before pickup
Driver, truck, ELD, and GPS proof
Broker modules
Look up carriers by MC, USDOT, or name, then review authority, status, insurance, power units, drivers, safety rating fields, and authority age when FMCSA returns it.
Upload broker agreement PDFs, require signatures and initials, track carrier packet completion, and keep signed records attached to the broker-carrier relationship.
Connect, restrict, block, or disable a carrier relationship. The carrier sees the broker company name, action history, and reason in their own portal.
Review insurance, W-9, authority, cab card, VIN label, driver license, medical card, and other documents with expiry status before dispatch.
Use ELD provider API data or TrustFreeway driver-app Bluetooth truck-device sync as valid truck tracking, then compare it with driver phone GPS on live loads.
Require the assigned driver and truck, app selfie, VIN label proof, GPS signal, and pickup timeline before sensitive load details are trusted.
Broker workflow
TrustFreeway keeps the broker workflow in one accountable chain: public carrier data, carrier-owned profile data, broker setup requirements, admin-controlled score rules, load assignment, and live exception monitoring.
Search the carrier and compare FMCSA data against the TrustFreeway profile.
Send a setup link and require your broker packet, COI, documents, and signatures.
Score the carrier using admin-controlled broker rules before assigning freight.
Assign a load to the connected carrier and see the exact driver and truck selected.
Monitor ELD/device sync, driver GPS, pickup verification, BOL upload, and exceptions.
What brokers can see
Broker users do not need scattered emails, spreadsheets, and screenshots. The portal collects the main risk signals in a structured carrier file and load timeline.
Company profile, MC/DOT, authority, contacts, documents, drivers, trucks, and score.
Agreement PDFs, signatures, initials, packet completion, and broker-carrier status.
Created loads, assigned loads, rate confirmation, driver, truck, pickup, and delivery timeline.
Provider ELD, Bluetooth truck-device sync, driver app GPS, missing ELD, and driver-away alerts.
Plans, subscriptions, score rules, notifications, broker accounts, carrier accounts, and ELD operations.
Ready for broker operations