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Contact
Last updated 7/8/2026
# Contact Us
We're Here to Help
At TrustFreeway, we believe great partnerships begin with great communication.
Whether you're a freight broker looking to streamline carrier verification, a carrier seeking support, a technology partner interested in API integrations, or simply have a question about our platform, our team is here to help.
We strive to respond to all inquiries as quickly as possible and provide the highest level of customer service.
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General Support
Need assistance using TrustFreeway or have questions about your account?
📧 support@trustfreeway.com
Our support team can assist with:
- Account assistance
- Platform navigation
- Carrier onboarding
- Broker onboarding
- Technical troubleshooting
- Billing questions
- General platform inquiries
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Sales
Interested in learning how TrustFreeway can help your business?
📧 sales@trustfreeway.com
Contact our sales team for:
- Product demonstrations
- Subscription plans
- Enterprise pricing
- Fleet solutions
- Broker solutions
- Business consultations
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Partnerships & Integrations
We actively collaborate with transportation technology providers, ELD companies, telematics platforms, insurance providers, logistics companies, and industry partners.
If you're interested in integrating with TrustFreeway or exploring partnership opportunities, we'd love to hear from you.
📧 partners@trustfreeway.com
Partnership opportunities include:
- API Integrations
- ELD Providers
- Telematics Platforms
- Compliance Providers
- Insurance Partners
- Technology Partnerships
- Marketplace Integrations
- Strategic Business Partnerships
We believe collaboration drives innovation across the transportation industry.
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Security
If you believe you've identified a security vulnerability or would like to responsibly disclose a potential issue, please contact our security team.
📧 security@trustfreeway.com
Please include:
- Description of the issue
- Steps to reproduce
- Screenshots (if applicable)
- Contact information
We appreciate responsible disclosure and will investigate all legitimate security reports promptly.
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Privacy
For questions regarding privacy, data protection, or your personal information, please contact:
📧 privacy@trustfreeway.com
Examples include:
- Privacy requests
- Data access requests
- Data correction requests
- Data deletion requests
- Privacy concerns
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Media & Press
For media inquiries, interviews, speaking opportunities, or press requests, please contact:
📧 media@trustfreeway.com
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Business Hours
Monday – Friday
9:00 AM – 6:00 PM (Pacific Time)
Support requests submitted outside normal business hours will be responded to as soon as possible.
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Headquarters
TrustFreeway
United States
*Our platform serves transportation companies throughout North America.*
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Website
🌐 https://trustfreeway.com
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Our Commitment
Every message matters.
Whether you're contacting us for support, partnerships, product feedback, or business opportunities, our goal is to provide professional, timely, and helpful assistance.
We value every customer relationship and believe that responsive communication is an essential part of building trust.
At TrustFreeway, we're committed to supporting our customers, partners, and the transportation industry every step of the way.
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# Connect With TrustFreeway
Building Trust. Strengthening Partnerships. Moving Freight Forward.